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Terms & Conditions
This Privacy Policy governs the manner in which
WafaSoft (“We” / “Our” / “Us”) collects,
uses, stores, maintains, secures and discloses information collected from users
(each, a "User" / “You” / “Your”) of the WafaSoft’s App
("App") and http://WafaSite.com/ website ("Site"). This
Privacy Policy is a part of and shall be read with the Terms of Service.
Collection, Use & Retention
• Personal
Information
We may collect information which is capable of identifying
an individual or which may be connected to the individual (“Personal
Information”) such as name, email address, contact number, display picture, as
well as other details such as gender and date of birth from Users in a variety
of ways, including, but not limited to, when Users visit Our App or Sire,
register on the App or Site, contact Us, and in connection with other
activities, services, features or resources We make available on Our App or
Site.
• Non-personal
information
We may additionally collect such information which cannot
directly identify an individual (“Non-Personal Information about Users whenever
they interact with Our App or Site. Such Non-Personal Information may include
language preferences, geographical location, the browser name, the type of
device and technical information about Users, means of connection to our App,
such as the operating system and the internet service providers utilized and
other similar information.
We may use the Personal Information and Non-Personal
Information that We collect from You when You register, make a purchase, sign
up for Our newsletter, respond to a survey or marketing communication, contact
Us, surf the App or Site, or use certain other App or Site features, etc. in the
following ways:
1. to enable
You to use Our App and Site and to enforce Our Terms of Service.
2. To
personalize and customize Your experience and to allow Us to deliver the type
of content and product offerings in which You are most interested.
3. To
improve troubleshooting, functioning and security measures of the App and Site.
4. To
communicate with You and better service You in responding to Your customer
service requests.
5. To ask
for ratings and reviews of services or products.
6. To comply
with applicable laws, and any legal or regulatory obligations.
7. To send
periodic emails: We may use the email address to send User information and
updates pertaining to the User’s order. It may also be used to respond to the
User’s inquiries, questions, and/or other requests.
Security
We take all reasonable precautions to protect Your Personal
Information and Non-Personal Information, both online and offline, using
industry standard technical and administrative security measures to reduce the
risk of loss, misuse, unauthorized access, disclosure or alteration. We store
all Personal Information of Users on the cloud infrastructure offered by Amazon
Web Services and Google Cloud Platform.
Amazon Web Services
Link to Privacy Policy:
https://aws.amazon.com/privacy/?nc1=f_pr
Google Cloud Platform Link
to Privacy Policy:
https://policies.google.com/privacy
We do not use vulnerability scanning and/or scanning to PCI
standards, and We use regular Malware Scanning.
We only provide articles and information. We never ask for
credit card numbers.Sharing & Disclosure
We do not sell, trade, rent or otherwise transfer to third
parties, Your Personal Information.
We do engage certain third party service providers (“Service
Providers”) as stated below to provide advertising, infrastructure and IT
services, process payment transactions, etc. and such Service Providers may have
access to Your Personal Information or Non-Personal Information, in the course
of providing such services. These trusted Service Providers are bound by this
Privacy Policy and are not authorized to use or disclose your Personal
Information or Non-Personal Information except in connection with providing
their services.
Third Party Service Provider
Links to Privacy Policies
Facebook:
https://m.facebook.com/privacy/explanation/
Google:
https://policies.google.com/privacy
Razorpay:
Paytm:
https://paytm.com/about-us/our-policies/
Phonepe
https://www.phonepe.com/privacy-policy/
We may share or disclose Your details to other companies in
our group or transfer our databases containing your Personal Information or
Non-Personal Information if we sell our business or part of it. Other than as
set out in this Privacy Policy, we shall not share or disclose your Personal
Information to third parties without obtaining your prior consent unless it is
necessary for the purposes set out in this Privacy Policy or unless we are
required to do so by law.
Additionally, We may disclose certain Personal Information
or Non-Personal Information about a User as and when required for the purpose
of any litigation, security, law enforcement and/or for enforcement of Our
Terms of Service. We also reserve the right to share any information including
personal information relating to the Users with another party in case of a
merger, acquisition, amalgamation, or sale of all or part of Our assets to a
third party.
The App and Site may contain links to third party websites
that are not under our control. These websites may have their own policies
regarding privacy. We have no control of or responsibility for such linked
websites. You accessing such linked websites shall be at your own risk. These
websites are not subject to this Privacy Policy. You should check the privacy
policies, if any, of such third party websites to see how the operators of
those third party websites will utilize your Personal Information or
Non-Personal Information.
Consent
We will collect Personal Information from Users only if they
voluntarily submit such Personal Information to Us. Users can always refuse to
supply Personal Information or withdraw any consent previously provided, except
that it may prevent them from engaging in certain App or Site related
activities.
Users may modify or delete their profile and/or Personal
Information provided to Us. In case a User opts to delete their profile, any
content published by such User on the App and Site will also be deleted.
However, You agree and accept that We may retain Your personal information for
a period of 180 days after such deletion to comply with applicable laws. We may
continue to store and use Your Personal Information in an anonymized and
aggregated manner for as long as is necessary for Us to provide Our services
effectively.
You further expressly consent to Our continued use, storage,
collection and disclosure of Your personal information in the event of any
change in the laws applicable to data protection in India, to the fullest
extent permitted under such applicable laws.
You may, at any time, revoke or rescind the consent provided
herein. You may request for deletion of Your account and the associated
Personal Information by writing to Us at [email protected]. Upon any such
revocation or recession of the consent or deletion of Your account, You hereby
agree that You shall not be entitled to use any of the services made available
on the App and Site.
Changes
to this Privacy Policy
WafaSoft has the
discretion to update this Privacy Policy at any time. When We do, We will post
a notification on the main page of our Site. Additionally, We encourage Users
to frequently check this page for any changes to stay informed about how We are
helping to protect the Personal Information We collect. You acknowledge and
agree that it is Your responsibility to review this Privacy Policy periodically
and become aware of modifications.
Your
acceptance of this Privacy Policy
By using WafaSoft’s App and/or Site, You signify Your
acceptance of this Privacy Policy. If You do not agree to this Privacy Policy,
please do not use Our App and/or Site. Your continued use of the App and/or
Site following the posting of changes to this Privacy Policy will be deemed
Your acceptance of those changes. We reserve the right to terminate Your access
and/or usage rights to the Site and App for any non-compliance with this
Privacy Policy.
Grievance Redressal
If you are affected by any Content which violates these
Terms of Service, including the Community Guidelines, you can write your
concerns to our Grievance Officer at the details mentioned below:
Name: Mohammad Gulam
Email:
Please
provide the following details in relation to your grievance –
1. Description
of the Content which is in violation of our Terms of Service and/or Community
Guidelines as well as the nature of the complaint against such Content.
2. Details
of the location of the Content including the URL where such Content is hosted.
3. Supporting
documents / sources to substantiate the grievance (if applicable)
4. The
physical or electronic signature of the complainant. To satisfy this
requirement, you may type your full legal name (not that of a company) at the
bottom of your grievance email.
Please note the following course of action to be taken by
WafaSoft pursuant to your grievance:
1. WafaSoft
shall acknowledge the receipt of your grievance within 24 hours of your email
2. A unique
ticket number shall be issued to you to track the status of the grievance
3. Based on
WafaSoft review of the nature of the
Content and the grievance, WafaSoft shall take a decision, at its sole
discretion to take down the Content if it violates these Terms of Service
and/or the Community Guidelines.
4. Such
decision of WafaSoft regarding the
Content shall be conveyed to you within 15 days of the receipt of your email.
Contacting Us
If You have any questions about this Privacy Policy, the
practices of the App or Site, or Your dealings with this App or Site, please
email Us at WafaSoft [email protected].
Information Collection and Use
For a better experience, while using our
Service, I may require you to provide us with certain personally identifiable
information, including but not limited to name, mobile number, email address,
Ip Address. The information that I request will be retained on your device and
is not collected by me in any way.
The app does use third party services that may
collect information used to identify you.
Link to privacy policy of third party service
providers used by the app
·
AdMob
·
Google Analytics for Firebase
·
Facebook
Log Data
I want to inform you that whenever you use my
Service, in a case of an error in the app I collect data and information
(through third party products) on your phone called Log Data. This Log Data may
include information such as your device Internet Protocol (“IP”) address,
device name, operating system version, the configuration of the app when
utilizing my Service, the time and date of your use of the Service, and other
statistics.
Cookies
Cookies are files with a small amount of data
that are commonly used as anonymous unique identifiers. These are sent to your
browser from the websites that you visit and are stored on your device's
internal memory.
This Service does not use these “cookies”
explicitly. However, the app may use third party code and libraries that use
“cookies” to collect information and improve their services. You have the
option to either accept or refuse these cookies and know when a cookie is being
sent to your device. If you choose to refuse our cookies, you may not be able
to use some portions of this Service.
Service Providers
I may employ third-party companies and
individuals due to the following reasons:
·
To facilitate our Service;
·
To provide the Service on our behalf;
·
To perform Service-related services; or
·
To assist us in analyzing how our Service is used.
I want to inform users of this Service that
these third parties have access to your Personal Information. The reason is to
perform the tasks assigned to them on our behalf. However, they are obligated
not to disclose or use the information for any other purpose.
Security
I value your trust in providing us your Personal
Information, thus we are striving to use commercially acceptable means of
protecting it. But remember that no method of transmission over the internet,
or method of electronic storage is 100% secure and reliable, and I cannot
guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites.
If you click on a third-party link, you will be directed to that site. Note
that these external sites are not operated by me. Therefore, I strongly advise
you to review the Privacy Policy of these websites. I have no control over and
assume no responsibility for the content, privacy policies, or practices of any
third-party sites or services.
Children’s Privacy
These Services do not address anyone under the
age of 13. I do not knowingly collect personally identifiable information from
children under 13. In the case I discover that a child under 13 has provided me
with personal information, I immediately delete this from our servers. If you
are a parent or guardian and you are aware that your child has provided us with
personal information, please contact me so that I will be able to do necessary
actions.
Changes to This Privacy Policy
I may update our Privacy Policy from time to
time. Thus, you are advised to review this page periodically for any changes. I
will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2023-01-07
This document was last updated on July 15, 2023